These SMS Terms and Conditions govern text message communications between Shoebox Solutions Bookkeeping(“Shoebox Solutions,” “we,” “us,” or “our”) and individuals who communicate with us by SMS text message.

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1. SMS Program Description

Shoebox Solutions Bookkeeping uses SMS text messaging for low-volume, one-to-one communications with clients, prospective clients, vendors, and other individuals who choose to communicate with us by text.

Messages may include:

• Responses to questions or inquiries

• Appointment and scheduling communications

• Requests for documents or information

• Follow-up regarding bookkeeping, payroll, QuickBooks, or related services

• Client service communications

• Reminders related to information or documents needed from you

• Other communications related to an existing or requested business relationship

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Our SMS service is intended for conversational communications and is not used for bulk or automated marketing messages.

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2. Consent to Receive Text Messages

By providing your mobile telephone number and consenting to communicate with Shoebox Solutions Bookkeeping by text message, initiating a text conversation with us, or otherwise opting in to SMS communications, you agree to receive SMS messages from Shoebox Solutions Bookkeeping at the mobile number you provided.

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Consent to receive text messages is not a condition of purchasing any product or service.

3. Message Frequency

Message frequency varies depending on your communications with us, the services you request, and the nature of our business relationship.

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Because our SMS service is conversational, the number of messages you receive will generally depend upon your communications with Shoebox Solutions Bookkeeping.

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4. Message and Data Rates

Message and data rates may apply.

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Shoebox Solutions Bookkeeping does not charge a separate fee for sending or receiving SMS messages. However, your wireless carrier may charge you according to your mobile telephone or data plan.

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Please contact your wireless carrier if you have questions regarding your text messaging or data charges.

5. Opting Out

You may opt out of receiving SMS messages from a Shoebox Solutions Bookkeeping telephone number at any time by replying:

STOP

You may also use recognized opt-out terms such as:

QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

You may also communicate a clear request to us that you no longer wish to receive text messages.

After opting out, you may receive one final text message confirming that you have been unsubscribed. You will then receive no further SMS messages from that number unless you subsequently choose to opt back in.

To resume receiving text messages, you may reply START.

Opt-out requests generally apply to the specific Shoebox Solutions Bookkeeping telephone number and conversation from which you opted out.

6. Help and Support

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For assistance with SMS communications, reply HELP to a message from Shoebox Solutions Bookkeeping.

You may also contact us at: Shoebox Solutions Bookkeeping Phone: 810-580-5753

7. Privacy

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We respect your privacy. Information collected through SMS communications is used to communicate with you and provide or support the services you have requested.

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Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be processed by service providers, telecommunications carriers, and technology providers as necessary to transmit and deliver SMS communications.

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For additional information regarding how we collect, use, and protect personal information, please review our https://www.shoeboxsolutionsbookkeeping.com/privacypolicy

8. Availability and Delivery

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SMS message delivery may be affected by your wireless carrier, mobile device, network availability, or other circumstances outside the control of Shoebox Solutions Bookkeeping.

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We are not responsible for delayed or undelivered messages caused by circumstances outside our reasonable control.

9. Changes to These Terms 

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Shoebox Solutions Bookkeeping may update these SMS Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our SMS communication service after changes are posted constitutes acceptance of the revised terms.

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10. Contact Us

If you have questions regarding these SMS Terms and Conditions or our text messaging practices, please contact:

Shoebox Solutions Bookkeeping Phone: 810-580-5753

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By opting in to or using SMS communications with Shoebox Solutions Bookkeeping, you acknowledge that you have read and agree to these SMS Terms and Conditions.

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